faqs

Frequently Asked Questions

Have questions about our meat, shipping, or subscriptions? Here are the answers to the things we get asked the most, explained simply and honestly.

General

Do you offer custom packages for corporate gifts?

Yes. Whether you're thanking clients, rewarding employees, or sending holiday gifts, we can build custom boxes featuring our best cuts. Reach out, and we'll help you put together something memorable.

How does meat stay frozen during delivery?

Every order is vacuum sealed, frozen at peak freshness, and packed with insulated liners and dry ice. This keeps your meat safely frozen throughout transit until it reaches your door.

How does meat stay frozen during delivery?

Every order is vacuum-sealed and flash-frozen immediately after butchering, then packed with dry ice and insulated packaging sized specifically for the shipment. Orders ship from one of our three fulfillment centers and arrive within 1–3 days of shipping, so your meat stays frozen and safe from our facility to your front door.

How long can I store frozen beef?

Up to 1 year, vacuum-sealed and flash-frozen.

How long can I store frozen chicken?

Up to 1 year, vacuum-sealed and flash-frozen.

How long can I store frozen pork?

Up to 1 year, vacuum-sealed and flash-frozen.

How much meat comes in each box?

Box sizes vary depending on the bundle you choose. Each product page lists the exact cuts and total amount of meat included so you know exactly what you’re getting before you order.

How much meat comes in each box?

Our boxes are built around family size and meal planning needs, so the amount varies by box. Each product page clearly lists the cuts included, portion sizes, and approximate number of meals so you know exactly what you're getting before you order.

Is all your meat really natural?

Yes. Our meat is all-natural and sourced from American farms that meet our quality standards. Every cut is carefully selected and USDA graded before it reaches your box.

Is all your meat really natural?

Yes. Every cut is all-natural, USDA-graded, and sourced from American farms through butcher partners we've worked with for years. We don't use imported meat, mystery suppliers, or cuts that don't meet our sourcing standards.

Is Butchers’ Finest USDA Certified?

Yes. All cuts are USDA-graded and inspected.

Is the pork humanely raised?

Yes. Sourced from Midwest farms following welfare standards we vet directly.

Is your chicken organic?

Yes. Raised without antibiotics or added hormones.

Is your meat grass-fed?

Yes. Sourced from Midwest ranches meeting our marbling and quality standards.

What makes your meat different from grocery store meat?

Our cuts come from trusted Midwest butchers who follow strict quality standards for trimming, portioning, and consistency. Each cut is USDA graded and frozen at the right time to preserve flavor and texture.

What makes your meat different from grocery store meat?

Grocery store meat is often cut days in advance, handled repeatedly, and sitting in a display case by the time it reaches you. Our cuts are selected by experienced Midwest butchers to specific thickness, marbling, and fat-ratio standards, then frozen at peak freshness — often within hours of butchering. That means better flavor, better texture, and more consistent results every time you cook.

Where does your meat come from?

All of our meat is sourced from trusted Midwest butchers we’ve worked with for years. Every cut is all-natural, USDA graded, and comes from American farms. We don’t use imported meat or mystery suppliers.

Shipping & Support

Can I make changes to my order after it has been placed?

Yes, if not yet shipped. Contact support ASAP.

Do you have a satisfaction guarantee?

Yes, we have a satisfactino guarantee.

Do you have overnight or expedited shipping?

Standard delivery from Butcher's Finest takes 1–3 days after shipment, made possible by our three regional fulfillment centers. Because every order ships frozen with dry ice and insulated packaging, our standard timeline is already designed to be fast and safe.

My box did not arrive frozen, what should I do?

We're sorry that happened. Your meat should arrive cold to the touch and still partially or fully frozen, even if some of the dry ice has dissipated. If your order arrives thawed or warm, don't use it. Take a quick photo of the box and contents, then contact our support team within 24 hours of delivery. Every shipment is backed by our cold-delivery guarantee, so you're covered from butcher to doorstep.

Affiliate & Rewards

Do I earn commission on subscription orders?

Yes. When customers you refer place subscription orders, you can earn commission on those ongoing purchases as part of the program.

Do my points expire?

Points stay active as long as your account remains active. If you don’t place an order for an extended period, points may expire based on the program terms.

How do I earn points?

You earn points every time you shop. Members receive points for every dollar spent, and you can earn extra points through referrals, reviews, and occasional bonus promotions.How do I check my points balance?
Your points balance is always visible in your account dashboard. Just log in to see how many points you’ve earned and what rewards are available.

How do I get paid?

Payments are handled through the affiliate platform. You can track clicks, sales, and commissions in your dashboard, and payouts are issued based on the platform’s standard payment schedule.

How do I redeem my points?

When you’re ready to use your points, simply apply them at checkout. Your points convert into discounts you can use on future orders.

What commission do I earn?

Affiliates earn a competitive commission on every qualified order placed through their unique referral link. Commission rates and any performance bonuses will be shared once your account is approved.